FAQ's

Your Stay Your Questions

Palms By Eagles

What is Check in Check Out Time?
Check in is at 2 PM, check out is at 11 AM.
Do you allow smoking on property? In the rooms?
Our hotel is entirely non-smoking.
Do you offer room service? What are the hours?
Yes, we offer In Room Dining 24 hours a day, with a limited overnight menu.
Do you have a pool?
Yes, our two pools are located on our 16th floor rooftop.
How do I get to the hotel?
Please see our Maps + Directions page on Google.
I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
In this situation, you would have to contact the customer service department at the website you used to make your reservation.
Will your rooms allow rollaway beds/cribs/playards? Is there a charge?
Some of our rooms can accommodate cribs or rollaway beds. There is a per night rental fee for all rollaway beds.
Is my ID required at check in?
We do require presentation of a valid government-issued identification at the time of check-in.
Can I check in with my debit card?
We absolutely take debit cards at check-in.
What forms of payment are accepted to pay for my room?
All major credit cards are accepted.

Palms By Eagles

Welcome to Palms by Eagles, Airport City, formerly known as Holiday Inn now reimagined with a fresh, modern aesthetic and the warmth of Ghanaian hospitality. Following a complete renovation, our 4-star hotel offers a refined experience beautifully designed rooms, including apartment-style layouts, spacious suites, and personalized interiors that blend comfort with style.

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